Security Warning

Dear valued customer, we terminated mobile banking app due to a security issue.

What happened?

We identified that a foreign execution code was inserted into the running mobile banking application and it tries to modify its behavior.

What is the risk?

In case a foreign code is inserted into the app, for example via "hooking frameworks" or "native code hooks", application behavior may be altered. This can lead to leakage of sensitive data, including account information, transactions or even your PIN code. Also, a malicious or fake data may be inserted into the application and as a result, payment or consent can be authorized witnout your knowledge.

What could have caused the issue?

Foreign code may have been iserted in the running app because:

• Your device is rooted and some of the installed non-standard apps (such as Xposed framework) tries to insert foreign code into the application to modify its behavior.
• You are running an app on unofficial or beta version of mobile operating system that inserts additional code into the apps.
• Your device is infected with mobile malware that contains rooting framework and tries to manipulate the mobile banking app by inserting a malicious code into its process.

How to fix the issue?

To resolve the issue, make sure that:

• You use official version of Android OS.
• Your device is not rooted (removal of OS protection).
• You installed mobile app from Google Play.
• You use an official firmware version.
• You installed a mobile antivirus that identifies potential malware.
• You do not run app in emulator or other non-standard runtime environment.
• You do not actively debug our app using software development tools.

More information

For more information, do not hesitate to contact us at the our infoline phone number +420123456789.