Security Warning

Dear valued customer, we terminated mobile banking app due to a security issue.

What happened?

We identified that the mobile banking app bundle was modified.

What is the risk?

In case an app bundle is modified via "repackaging", application behavior may be altered. This can lead to leakage of sensitive data, including account information, transactions or even your PIN code. Also, a malicious or fake data may be inserted into the application and as a result, payment or consent can be authorized without your knowledge.

What could have caused the issue?

Application bundle may have been modified by repackaging because:

• Your device is rooted and some of the non-standard apps modified the installed application to change its behavior.
• You are running an app on unofficial or beta version of mobile operating system that modifies installed apps.
• Your device is infected with mobile malware that contains rooting framework and modifies app bundle to alter app behavior and gain control over the app.
• You installed fake or modified app from an unofficial source outside of Google Play.
• You actively changed the application bundle of mobile banking.

How to fix the issue?

To resolve the issue, make sure that:

• You use official version of Android OS.
• Your device is not rooted (removal of OS protection).
• You installed mobile app from Google Play.
• You use an official firmware version.
• You installed a mobile antivirus that identifies potential malware.
• You do not run app in emulator or other non-standard runtime environment.
• You do not actively debug our app using software development tools.

More information

For more information, do not hesitate to contact us at the our infoline phone number +420123456789.