Inbox and Push Notifications

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Inbox

For communication purposes, such as sending news or information about new features, PowerAuth Cloud offers a simple Inbox feature.

The message inbox can be used to store messages for users. The Inbox does not handle push notification delivery, but it is responsible for storing messages that should be available for users to read later and for marking messages as read together with the corresponding timestamp.

Push Notifications

For a good user experience, PowerAuth Push Server actively sends push notifications when a user should confirm an operation. The PowerAuth API also allows sending custom push notifications.

Push notifications are an optional feature in Mobile-First Authentication. If push notifications are required, PowerAuth Push Server must be deployed alongside the PowerAuth Server installation.

PowerAuth Push Server is an application that facilitates sending push notifications via following platforms:

Apple APNs
Firebase Cloud Messaging (FCM)
Huawei Mobile Services (HMS)

The PowerAuth Push Server uses PowerAuth Server to obtain information about users, device activation state and additional security-related data.

Find more information in the PowerAuth Push Server documentation.

Please be aware that push notifications are not guaranteed to be received. There are several scenarios where push notification delivery will fail, such as:

user didn’t grant permissions to your app
network error occurred
notification token has expired and is waiting for renewal
…other situations not under the developer’s control

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