Device Management
Once registration is complete and the connection between the device and the server has been established, multiple actions can be performed with the registered device.
Registration Details
The backend API allows you to retrieve registration details. You can specifically retrieve the following information:
- Registration List - Returns all registrations for a specific user
- Registration Status - Returns registration details for a selected registration
- Registration History - Returns registration history (status changes) for a selected registration
Registration Management
The system supports various actions with existing devices:
- Device Blocking/Unblocking
- Device Removal
- Flagging
- Naming
Device Blocking/Unblocking
The registered device is blocked when the user fails to authenticate more than the configured maximum number of attempts (five by default), for example by entering the wrong PIN code or due to failed biometrics. When blocking happens, the state of the registration changes to BLOCKED.
Unblocking is performed through an external trusted channel, such as web banking, customer support, or a back-office system. After successful unblocking, the registration transitions back to the ACTIVE state and normal operation is restored.
For more information about registration states, see the section Device Activation.
Device Removal
Registration can be removed via the Registration API. This step is irreversible.
Removal can be triggered either from the back-end system based on custom business logic, or by the user through the mobile app, web banking or back-office system.
See the specific flows in the menu at the bottom left.
Flagging
The system allows you to add new registration flags or remove old ones.
For more information about registration flags, see the section Device Activation.
Naming
You can set a custom name for the registration via the REST API.
Device Cloning
Registration can also be cloned or transferred to another mobile device, for example when the client obtains a new device.
See the specific flows in the menu at the bottom left.
PIN Code Change
The PIN code created by the user can be changed.
See the specific flows in the menu at the bottom left.